This extended warranty extends your complimentary 1-year setting/workmanship warranty to 5 years. This warranty pertains to gold and platinum jewelry only. Extended warranties must be purchased at the time of product purchase. This extended warranty is not a Jewelry Insurance Plan.

The extended warranty covers the following:

  • Ring sizing, up or down 2 ring sizes.  Eternity style rings cannot be resized.  Contemporary metals cannot be resized.
  • Prong/Stone tightening, use of existing metal to tighten the stone in a prong setting
  • Stone resetting, reset diamonds and gemstones into an existing setting
  • Repair damaged setting, repair the part of the jewelry that includes only the central gem, typically the “head” and “shoulders” of a ring. 
  • Refinish and polish, properly clean the jewelry and polish to restore luster to metal.
  • Re-tip prongs, rebuilding of damaged or worn prongs
  • Rhodium finish, ring is dipped in rhodium to restore white gold.

NO DEDUCTIBLE: You are not required to pay any deductible under the Agreement.

YOUR OBLIGATIONS: You must provide the care and maintenance of the merchandise as described in your "Caring for your Jewelry" 5x7 card provided with your purchase.  This information is also on your receipt. Retain all receipts for maintenance provided by a qualified jeweler. You must maintain possession of a paid receipt, which will serve as identification of the warranty agreement purchase as well as identification of merchandise covered.

WARRANTY EXPIRATION: Your extended warranty expires 5 years from the date of delivery.

CANCELLATION:  Extended warranties cannot be cancelled but you don't have to renew your warranty after expiration.  After expiration you no longer are entitled to warranty benefits.

TRANSFERABILITY: Extended warranties are not transferable.

REPAIRS Repairs needed above and beyond your warranty coverage will be assessed and presented to you with the cost prior to work being performed.

COST OF EXTENDED WARRANTY OPTION: $169 FOR (4) Additional years of coverage starting from the date of delivery. THE WARRANTY IS OFFERED ON THE APPLICABLE PRODUCT PAGES.

WHAT IS NOT COVERED: THIS AGREEMENT ONLY COVERS PRODUCT FAILURE DUE TO A MANUFACTURING DEFECT AND DOES NOT EXTEND TO DAMAGE DUE TO CAUSES BEYOND OUR CONTROL, INCLUDING, BUT NOT LIMITED TO, DAMAGE CAUSED BY MISUSE, ABUSE, UNAUTHORIZED REPAIRS OR ALTERATIONS MADE BY YOU TO THE COVERED MERCHANDISE OR ACTS OF GOD. LOSS OF THE MERCHANDISE RESULTING FROM ANY CAUSE, INCLUDING, BUT NOT LIMITED TO, THEFT OR MYSTERIOUS DISAPPEARANCE IS NOT COVERED UNDER THIS AGREEMENT .

THE AGREEMENT DOES NOT REPLACE, BUT SUPPLEMENTS, ANY OTHER WARRANTIES/GUARANTEES APPLICABLE TO THE MERCHANDISE. YOU MUST AND SHALL PERFORM ALL MAINTENANCE ON THE MERCHANDISE REQUIRED BY ANY APPLICABLE UNDERLYING WARRANTIES/GUARANTEES TO MAINTAIN THE MERCHANDISE IN USABLE AND WEARABLE CONDITION, AS PROVIDED IN SAID WARRANTIES/GUARANTEES. DAMAGE RESULTING FROM FAILURE TO COMPLY WITH RECOMMENDED SERVICES AND/OR MAINTENANCE UNDER SUCH WARRANTIES/GUARANTEES IS NOT COVERED BY THIS AGREEMENT.

THE AGREEMENT DOES NOT COVER LOST CENTER STONES, INCLUDING BUT NOT LIMITED TO DIAMONDS, GEMSTONES, OR MOISSANITE. A SEPARATE JEWELRY INSURANCE POLICY SHOULD BE PURCHASED FROM YOUR RENTER'S OR HOMEOWNER'S INSURANCE COMPANY TO COVER LOSS, THEFT, ETC.