Bel Viaggio Warranty Information

Bel Viaggio Designs offers a one-year workmanship warranty.  This warranty covers anything deemed defective with your setting. Jewelry requires regular maintenance to stay in the best condition.  Wear and tear, dirt and grime, will affect the longevity of your prongs and integrity of your setting.  Proper professional cleaning and prong inspections should be performed by your jeweler every 6 months or so.  See here for our suggested cleaning, maintenance and care.

When you purchase Moissanite, by Bel Viaggio, you will receive a warranty card and certificate of authenticity. This includes both colorless, DEF color and near colorless, GH color stones. The warranty covers the Moissanite Gemstone for the lifetime of your ownership. 

 The terms of the Moissanite warranty are as set forth below:

1)Your loose or set Moissanite gemstone, colorless or near colorless, is under warranty after delivery of your purchase. This warranty covers optical changes to your stone. (color change)

2)The warranty is non-transferable.

3)The warranty does not cover loss of your stone, theft, misuse, or neglecting maintenance. Please retain your maintenance receipts for warranty claim approval. We highly recommend insuring your jewelry with your homeowner's insurance or renter's insurance.

4)You must retain your original receipt of purchase from the original point of sale.

For warranty questions and warranty claims please contact Customer Service at Customerservice@Belviaggiodesigns.com