Agreement between user and belviaggiodesigns.com
Welcome to belviaggiodesigns.com. The belviaggiodesigns.com website (the "Site") is comprised of various web pages operated by Bel Viaggio Designs, LLC ("Bel Viaggio Designs, LLC"). belviaggiodesigns.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of belviaggiodesigns.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
belviaggiodesigns.com is a E-commerce Site
Jewelry sales and custom jewelry design.
Visiting belviaggiodesigns.com or sending emails to Bel Viaggio Designs, LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Bel Viaggio Designs, LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. Bel Viaggio Designs, LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Bel Viaggio Designs, LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use belviaggiodesigns.com only with permission of a parent or guardian.
Cancellation/Refund Policy UPDATED 6/20/2020
Once an order has been placed it cannot be cancelled.
15 Day Free Domestic Exchange -
At Bel Viaggio Designs we offer only the finest products available in the industry, each piece is custom made to order in the United States at the time of purchase. We are an online only, exclusive boutique design studio creating custom jewelry, not mass producing any piece of jewelry. We are confident that you will be pleased with our workmanship. If the product just doesn't suit you and you would like to exchange we will be happy to assist you with a one time exchange .You can always receive a digital gift card to use at a later date as well.
If at any time during the first 15 days after you have received your custom piece of jewelry and you would like to exchange your item, please contact us, we offer a one time exchange. Upon approving your exchange, we will provide you with a return approval code (RMA) to be written on the outside of the package and a shipping label and shipping instructions. Return shipping authorizations are active for seven days from the date of issue and packages must be shipped during the active time period of your return shipping authorization and prepaid label. Packages returned without a Return Authorization code will be refused delivery.
To qualify for a 15-day one time exchange:
**An order cannot be cancelled once it has been placed and put into production.
**An order with personalization (engraving) or personalized design changes to an on screen offered product cannot be returned.
**An item noted as clearance or final sale may not be returned.
**Exotic cut Forever One Moissanite Items are non-returnable.
**Custom jewelry pieces, items designed specifically for you by your request, are not returnable.
The item must have the security tag attached, not have been altered in any way, and be unworn.We cannot accept returns/exchanges if the security tag has been removed. You must also be able to provide a receipt and any paperwork that accompanied your purchase such as appraisals, warranty cards or certifications of any kind. **Items returned without the security tag attached are subject to a 50% restocking fee. ***More than one exchange, will have a 50% restock fee.
PACKAGES MUST BE SHIPPED BACK WITH THE SECURITY TAG ATTACHED AND IN THE ORIGINAL PACKAGING. ITEMS RECEIVED WITHOUT THE TAG ATTACHED ARE SUBJECT TO A 50% RESTOCK FEE. WE ARE NOT RESPONSIBLE FOR DAMAGE TO THE ITEM IF NOT SENT BACK IN THE ORIGINAL PACKAGING AND IT WILL INELIGIBLE FOR EXCHANGE. PLEASE INCLUDE YOUR RECEIPT, CERTIFICATIONS, WARRANTY CARDS OR APPRAISALS. FAILURE TO INCLUDE THIS ITEMS WILL RESULT IN THE PRODUCT BEING SENT BACK TO YOU AND YOUR EXCHANGE DENIED.
European Union Directive on Consumer Rights specifies we must be contacted within 14 days of delivery if you wish to return the item.
European Union Directive on Consumer Rights specifies we must be contacted within 14 days of delivery if you wish to return the item.
**LOOSE STONES - We offer a 10 day viewing period. Loose stones can only be returned only for store credit or exchange. After 10 days of receipt your loose stone is no longer returnable for store credit or exchange. A sales receipt, certifications or warranties must accompany your return. Upon approving your return we will provide you with a return approval code to be written on the outside of the package and a shipping label and shipping instructions. Return shipping authorizations are active for seven days from the date of issue and packages must be shipped during the active time period of your return shipping authorization. Packages returned without a Return Authorization code will be refused delivery.
**SEMI-MOUNTS (Settings without center stone) These are customized to fit your stone and are not returnable.
Please use the provided label for returns. We cannot assume any responsibility for any item not returned to us in this manner. Please pack the item in the original packaging.
Upon arrival the item will be inspected for a RMA, security tag, your receipt, warranty and certification card and any wear. No returns will be accepted without a Return Authorization Number. If the black security tag is not attached, the item shows signs of wear, the certification and warranty card and receipt are not present, or you out of the allotted return period, there was no RMA issued, the item will be returned to you. If you have an exchange item in mind we will immediately start production of that item. If you would like to shop later we will issue an digital gift card that can be used on our website.
***GIFT CARDS: GIFT CARDS ARE NON-REFUNDABLE. IF AN ITEM PURCHASED IS ELIGIBLE FOR RETURN ANOTHER GIFT CARD WILL BE ISSUED. GIFT CARD EXCHANGES ALLOW UP TO TWO EXCHANGES.
Links to third party sites/Third party services
belviaggiodesigns.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Bel Viaggio Designs, LLC and Bel Viaggio Designs, LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Bel Viaggio Designs, LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Bel Viaggio Designs, LLC of the site or any association with its operators.
Certain services made available via belviaggiodesigns.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the belviaggiodesigns.com domain, you hereby acknowledge and consent that Bel Viaggio Designs, LLC may share such information and data with any third party with whom Bel Viaggio Designs, LLC has a contractual relationship to provide the requested product, service or functionality on behalf of belviaggiodesigns.com users and customers.
Unlawful Charge Backs, Credit Card Fraud & Refusal to Return or Pay for Merchandise
Accounts over 30 days will accrue a $125 charge per each 30 calendar days. Accounts with fraudulent charge backs,i/e. credit card fraud and theft, will incur a $75 charge.
Accounts with refusal to return or pay for merchandise as result of a fraudulent charge back, credit card fraud, or theft are subject to charges up to and including, law enforcement fees, collection fees, court fees, charge back fees, late fees, interest fees, travel fees, any fee incurred in the process of collecting the debt.
No unlawful or prohibited use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Bel Viaggio Designs, LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Bel Viaggio Designs, LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Bel Viaggio Designs, LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Bel Viaggio Designs, LLC or our licensors except as expressly authorized by these Terms.
Use of communication services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Bel Viaggio Designs, LLC has no obligation to monitor the Communication Services. However, Bel Viaggio Designs, LLC reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Bel Viaggio Designs, LLC reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Bel Viaggio Designs, LLC reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Bel Viaggio Designs, LLC's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Bel Viaggio Designs, LLC does not control or endorse the content, messages or information found in any Communication Service and, therefore, Bel Viaggio Designs, LLC specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Bel Viaggio Designs, LLC spokespersons, and their views do not necessarily reflect those of Bel Viaggio Designs, LLC.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials provided to belviaggiodesigns.com or posted on any Bel Viaggio Designs, LLC web page
Bel Viaggio Designs, LLC does not claim ownership of the materials you provide to belviaggiodesigns.com (including feedback and suggestions) or post, upload, input or submit to any Bel Viaggio Designs, LLC Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Bel Viaggio Designs, LLC, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Bel Viaggio Designs, LLC is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Bel Viaggio Designs, LLC's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your Bel Viaggio Designs, LLC account to third party accounts. By connecting your Bel Viaggio Designs, LLC account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by Bel Viaggio Designs, LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Bel Viaggio Designs, LLC Content accessed through belviaggiodesigns.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Bel Viaggio Designs, LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Bel Viaggio Designs, LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Bel Viaggio Designs, LLC in asserting any available defenses.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. BEL VIAGGIO DESIGNS, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
BEL VIAGGIO DESIGNS, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. BEL VIAGGIO DESIGNS, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Bel Viaggio Designs, LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Maryland and you hereby consent to the exclusive jurisdiction and venue of courts in Maryland in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Bel Viaggio Designs, LLC as a result of this agreement or use of the Site. Bel Viaggio Designs, LLC's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Bel Viaggio Designs, LLC's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Bel Viaggio Designs, LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Bel Viaggio Designs, LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Bel Viaggio Designs, LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Bel Viaggio Designs, LLC reserves the right, in its sole discretion, to change the Terms under which belviaggiodesigns.com is offered. The most current version of the Terms will supersede all previous versions. Bel Viaggio Designs, LLC encourages you to periodically review the Terms to stay informed of our updates.
Bel Viaggio Designs, LLC welcomes your questions or comments regarding the Terms:
Bel Viaggio Designs, LLC
2416 Watervale Road
Fallston, Maryland 21047