My Cart

Close
Save 30% off Select Items.* Use the Code THANKS30

FAQs

What is Morganite?

This gorgeous pale pink to peachy pink beryl is a cousin of emerald and aquamarine. In smaller sizes, morganite has a delicate look. Larger stones have a richer shade for a bold, sophisticated look. Morganite reduces stress, stimulates calm, brings wisdom, and gives purpose to our lives.

Care, Morganite is rated “good” for everyday wear. Avoid exposure to heat, contact with chemicals, and protect from scratches and harsh blows. To clean, gently scrub with a soft toothbrush and a solution of mild dish soap and warm water.

What are Lab Grown Genuine Diamonds?

What are the differences between lab-grown and mined diamonds? One is created in weeks in a precisely controlled laboratory environment and the other grows beneath the earth for centuries. Otherwise, lab-grown diamonds and mined diamonds are chemically, physically and optically identical. Both are “real” diamonds.

Lab grown diamonds are physically, optically, and chemically indistinguishable from mined diamonds. They provide exceptional value and typically cost 30-40% less than mined stones of the same size, cut and quality.

There are two methods growing genuine diamonds, High Pressure High Temperature (HPHT) and CVD (Chemical Vapor Deposition). For high quality CVD is the preferred method. All lab grown diamonds carried by Bel Viaggio Designs are grown using the CVD method.

CVD method uses ultra-pure carbon-rich gases in a controlled environment. Tiny diamond seeds are placed in a growing vacuum chamber. Each seed is made of a repeating lattice of carbon atoms — just like all diamonds. The chamber is injected with methane gas and hydrogen. In the CVD growth chamber, some of the hydrogen is converted to atomic hydrogen, which promotes diamond formation since diamond is more stable in this environment. The seeds are zapped in a microwave reactor and heated to 1200 degrees. The oven zaps natural gas into a plasma of carbon, which sticks to each seed and slowly builds up a diamond, atom by atom. After approximately three to four weeks, the crystals have grown to significant size and are cut just like a mined diamond.

What is Moissanite?

Moissanite is the name given to silicon carbide and it's various crystalline polymorphs that naturally occur in nature.  The chemical formula for this substance is SiC and it is classified as a rare mineral.

Discovered in 1893 by Dr. Henri Moissan, and later named for him, Moissanite traces its origins to a meteor crater where particles were found in Arizona.  Naturally occurring Moissanite is found in very small quantities in the earth and these Moissanite crystals are not abundant in desired sizes appropriate for jewelry production.

Given the scarcity of the natural occurring material, over the years scientists worked hard to create Moissanite in a laboratory.  With the help of technology, scientists finally succeeded in producing a stone with near-colorless properties that is durable, and when cut properly yields a stone with incredible brilliance and fire.

Created Moissanite is produced in a controlled environment that ensures consistency and quality standards are achieved.  In this production method, Created Moissanite is produced in large silicon carbide crystals.  These crystals are then hand-cut and hand-faceted with specific techniques to produce a gemstone exhibiting optical properties of extraordinary brilliance and fire. 

Does more than one company supply Moissanite?

Yes, the patent in the United States that covered Moissanite creation has expired. More than one company is now supplying Moissanite for the jewelry industry. Bottom line, moissanite is moissanite, like diamonds are diamonds.  It doesn't matter who brands the stone, it is, no matter what brand you buy a superb alternative to a diamond, cost effective, eco-friendly, sustainable and a stunning choice for your jewelry.

Is Moissanite durable?

Yes, it is a very hard material. It ranks above 9 on the Mohs Hardness Scale, making it the hardest mineral after a diamond.

How do I care for my Moissanite jewelry?

Moissanite may be cleaned using commercially available jewelry cleaners or warm soapy water.  Rinse with water and dry with a soft cloth.  Your purchase from Bel Viaggio Designs will be be accompanied with instructions for caring for your jewelry purchase.

What are my choices for purchasing Moissanite at Bel Viaggio Designs?

Celestial Premier™ Moissanite, By Bel Viaggio

Moissanite, colorless DEF and near colorless, GH color.  You will receive a lifetime warranty and certification of authenticity with stone registration.   http://celestialpremiermoissanite.com

Forever One™ by Charles & Colvard : DEF Color, VVS Clarity. You will receive a  warranty card/certification of authenticity with purchase.

Moissanite by Charles & Colvard : DEF Color, SI1 Clarity. You will receive a  warranty card/certification of authenticity with purchase.

Do you offer custom design? What are custom changes and design?

Custom design and custom changes are always available for the convenience of our customers. Custom changes are any changes to the existing for sale design. Custom design is a design created just for you.  

We offer up to (3) custom changes to an existing for sale design, free of charge. If you would like more than three changes to an existing design or a new design done for you there is a $250 deposit required. This deposit will go towards any future purchases.

All designs and custom designs are property of and copyrighted by Bel Viaggio Designs, LLC.  They may be reproduced at our discretion.

What does conflict-free mean?

All Bel Viaggio Designs are conflict-free, meaning the materials used in fabrication are sourced from ethical origins - outside of war-torn areas in Africa where many diamonds originate.

What payment options are available?

We accept PayPal, PayPal Credit, Layaway, Visa, Mastercard, AMEX and Discover. 

Sales and Promotions:

Current sales and promotions are not valid on previous purchases and exclusions may apply.  If you notice a new sale within 24 hours of your purchase please contact us for a possible price adjustment.

How long does it take for my purchase to ship?

Bel Viaggio Designs takes 14-21 business days to create and ship to your door. Please understand sometimes this time frame is extended due to unforeseen circumstances. We do our best to have your item shipped in a timely manner. Please see here for item specific shipping times.

We use USPS, UPS and Fedex for all shipments.  You will be provided with a tracking number at the time of shipment.  All deliveries over $200 will require a signature.

INTERNATIONAL CUSTOMERS: We use Fedex to ship internationally.  All packages will require a signature.  We can not be responsible for packages after they leave United States customs and enter a foreign country customs department.  

What is my warranty?

Bel Viaggio Designs offers a one year warranty on workmanship. This excludes theft, loss, neglect/abuse and acts of God.  During and after this warranty period it is highly recommended visiting a jeweler for cleaning and maintenance. Prongs can loosen, get bent or damaged from wear, jeopardizing the integrity of the setting. Many jewelry stores offer a free check-up or professional cleaning at scheduled intervals: Jewelry should be checked every three to six months and cleaned frequently. Look for a jeweler with professional training and a good reputation in your local area. Please retain your maintenance receipts for warranty claim approval.

If you would like your center stone and item covered against loss, damage, or theft etc, you can insure your piece through your Homeowner's Insurance Policy, or purchase a Jewelry Insurance Policy. If you have your own center stone set by a different jeweler, the warranty is automatically voided as we cannot guarantee our product after it has been modified in any way by another jeweler. If you have another jeweler work on the piece in any way you will void the warranty. We cannot be responsible for any damage or problems arising after another jeweler has performed service.

Charles & Colvard moissanite warranty coverage is by Charles & Colvard.

Russian Brilliants warranty coverage is by Russian Brilliants.

Celestial Premier Moissanite warranty coverage is by Bel Viaggio Designs

 

How do I care for my fine jewelry?

Many jewelry stores offer free check-up or professional cleaning at scheduled intervals: Jewelry should be checked every six months and cleaned frequently. Look for a jeweler with professional training and a good reputation.  Your prongs can naturally loosen from wear or get damaged. Visiting the jeweler at the recommended intervals can prevent the loss of any of your stones.

Put Jewelry On After Applying Makeup, Cosmetics, hairspray, perfumes and lotion can contain chemicals that can often damage jewelry. Putting jewelry on after applying these materials will limit exposure to jewelry and any potential damage.

Don't Wear Jewelry In Swimming Pools and Spas, Chlorinated water can react with the metals found in jewelry causing color changes and even structural damage. As a result it's a good idea to remove jewelry before entering the pool or spa.

Take off your jewelry before doing manual work or playing sports. Gemstones could be jarred loose or chipped by a hard blow.

When you're not wearing your jewelry, be careful that pieces do not tumble against each other to avoid scratching or dulling. Ideally, store each piece in its own box.

Cleaning your jewelry. While it is best to have your jewelry professionally cleaned by a reputable jeweler, there are a few ways to help keep your jewelry looking great between professional cleanings. Ultrasonic cleaners, while they do a good job, they can loosen your stones due to the vibration, So use them sparingly. Warm water and gentle soap like Ivory is a good choice, dry with a soft cloth.  A warm water and white vinegar soak can remove hard water stains.  Use 50/50 mix of water and white vinegar.

What is your policy on returns?

30 Day Free Exchanges -
We highly recommend ordering a resin sample of your item of interest prior to placing your final order.  This way you can see if the design and stone shape/size suit you.  The cost of the sample may be applied to your final order.

At Bel Viaggio Designs we offer only the finest products available in the industry, each piece is made to order in the United States at the time of purchase. We are an online only, exclusive boutique design studio creating custom jewelry, not mass producing any piece of jewelry. We can source any stone you want and custom design any product you'd like. We are confident that you will be pleased with our workmanship. If the product just doesn't suit you and you would like to exchange we will be happy to assist you in finding something special, whether it be earrings, a necklace, a man's ring, bracelet or a custom design piece. You can always receive a digital gift card to use at a later date as well.
An order cannot be cancelled once it has been placed and put into production.
If at any time during the first 30 days after you have received your piece of jewelry you would like to exchange your item, please contact us. We offer a one time free exchange.Upon approving your exchange, we will provide you with a return approval code (RMA) to be written on the outside of the package and a shipping label and shipping instructions. Return shipping authorizations are active for fifteen days from the date of issue and packages must be shipped during the active time period of your return shipping authorization and Fedex label. Packages returned without a Return Authorization code will be refused delivery. 

Items noted as "clearance" in the product description are non-returnable.

Exotic cut Forever One Moissanite Items are non-returnable.
Once an order is placed it is unable to be cancelled.

To qualify for a 30-day exchange the item must not have noted as a clearance item, or must not be an exotic cut ring, it must have the security tag attached, not have been altered in any way, and be unworn. Items with personal inscriptions/engraving are not returnable. We cannot accept returns/exchanges if the security tag has been removed. You must also be able to provide a receipt and any paperwork that accompanied your purchase such as appraisals, warranty cards or certifications of any kind. **Items returned without the security tag attached are subject to a 50% restocking fee.

PACKAGES MUST BE SHIPPED BACK WITH THE SECURITY TAG ATTACHED AND IN THE ORIGINAL PACKAGING. WE ARE NOT RESPONSIBLE FOR DAMAGE TO THE ITEM IF NOT SENT BACK IN THE ORIGINAL PACKAGING AND IT WILL INELIGIBLE FOR EXCHANGE. PLEASE INCLUDE YOUR RECEIPT, CERTIFICATIONS, WARRANTY CARDS OR APPRAISALS. FAILURE TO INCLUDE THIS ITEMS WILL RESULT IN THE PRODUCT BEING SENT BACK TO YOU AND YOUR EXCHANGE DENIED. 

Permitted # of Exchanges Per Order Restocking Fee Shipping Return Authorization Required
1st $0 Pre-Paid Label Provided YES
2nd 30% Pre-Paid Label Provided

YES

3rd 35% Pre-Paid Label Provided

YES



European Union Directive on Consumer Rights specifies we must be contacted within 14 days of delivery if you wish to return the item.

**LOOSE STONES - We offer a 10 day viewing period. Loose stones can only be returned only for store credit or exchange. After 10 days of receipt your loose stone is no longer returnable for store credit or exchange. A sales receipt, certifications or warranties must accompany your return. Please use the automated return process below. Upon approving your return we will provide you with a return approval code to be written on the outside of the package and a shipping label and shipping instructions. Return shipping authorizations are active for seven days from the date of issue and packages must be shipped during the active time period of your return shipping authorization. Packages returned without a Return Authorization code will be refused delivery.

**SEMI-MOUNTS (Settings without center stone) These are customized to fit your stone and are not returnable.

Please use the provided label for returns. We cannot assume any responsibility for any item not returned to us in this manner. Please pack the item in the original packaging.

Upon arrival the item will be inspected for a RMA, security tag, your receipt, warranty and certification card and any wear. No returns will be accepted without a Return Authorization Number. If the black security tag is not attached, the item shows signs of wear, the certification and warranty card and receipt are not present, or you out of the allotted return period, there was no RMA issued, the item will be returned to you. If you have an exchange item in mind we will immediately start production of that item. If you would like to shop later we will issue an digital gift card that can be used on our website.

***GIFT CARDS: GIFT CARDS ARE NON-REFUNDABLE. IF AN ITEM PURCHASED IS ELIGIBLE FOR RETURN ANOTHER GIFT CARD WILL BE ISSUED. GIFT CARD EXCHANGES ALLOW UP TO TWO EXCHANGES.

What is your Policy on Clearance items?

All clearance items are final sale.

What is your Privacy Policy?

All customer information, phone numbers, email addresses, addresses, credit card numbers are strictly used for purchasing.  We do not sell information or share information with anyone or advertisers.

**Pinterest Tags- Bel Viaggo Designs, LLC uses the Pinterest Tracking Pixel to gather customer insights.

Join our Mailing List

Sign up to receive our daily email and get 10% off your first purchase.

My Cart

Subtotal: $ 0.00

Your cart is currently empty.